Contact Us


North America Customer Service:

Our customer service department strives to be the best in the industry. Through ongoing training, our customer service specialists develop exceptional product knowledge to answer questions quickly, accurately, and serve you, our customer, more efficiently.


For troubleshooting assistance visit our FAQ page.


Online:

Phone:

Mail:

585 Kumpf Drive
Waterloo, Ontario, Canada
N2V 1K3

Media Contacts:

For media inquires or to request photos, videos and press materials please contact:
Erin Harrison
1 (800) 245-5138
pressroom@omcbbq.com